“I heard some tremendous feedback from the attendees and many who have been coming for several years called your speech the best ever.” 
Paul Canchester, Blue Cross Blue Shield Association

“You take your audiences on a journey that is humorous, touching, and relevant.  Most importantly, the journey always arrives at the desired destination: an audience with greater understanding; greater readiness to transform; and greater passion for moving forward.” 
Alan Katz, WellPoint Health Networks

“It was a real pleasure working with all of you.  James Lloyd was wonderful, he was very friendly and personable and we had many favorable comments from the audience.  I think all of you are a 10…Thank you for helping make our conference a success.” 
Department of Defense  

“He actually came the day before his presentation and attended three Board Meetings to gather information that allowed him to personalize his presentation…his wit, humor and general presentation style captivated the audience…” 
Russell E. Bigler, Self-Insured Schools of California

“Your presentation, ‘The Magic of Customer Service’ was our top-rated presentation of the conference, an ‘excellent’ 4.9 on a scale of 5.0.” 
Linda M. Dunahoo, Texas Assoc. of Healthcare Financial Administration

“We have James to thank for transforming our customer service model into something exceptional…That translates into more sales!” 
Debbie Vaillancourt, WellPoint West Region

“I saw our attendees both entertained and informed on issues specific to their jobs.”
Mitch Hambleton, Farm Bureau Financial Services

“You have the guts to go out and speak about a topic that many wouldn’t dare under Corporate America’s umbrella; you have inspired a great many people.” 
Greg LeMaster, WellPoint

“Your message and enthusiasm will replay in the minds of many as they embark on this New Year.” 
Joyce Magenheimer, NorthernNevada AHU

Add your name to James' list of satisfied clients!